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Cancellations and Refunds

Last Updated: January 10, 2026

Overview

At QuickIndex, we strive to provide a reliable and efficient indexing service. We understand that sometimes things might not go as planned. This policy outlines our terms regarding cancellations and refunds.

Refund Policy

Our refund policy is designed to be fair and transparent. Please note the following key points regarding credit purchases:

  • General Policy: Credits are generally non-refundable once purchased.
  • Exceptions: We may issue refunds at our sole discretion in cases of:
    • Services failure or technical errors on our end.
    • Duplicate charges due to payment processing errors.
    • As required by applicable consumer protection laws.
  • Timeframe: Refund requests must be submitted within 7 days of the original purchase date.

Cancellations

Since our service is credit-based rather than subscription-based, there are no recurring subscriptions to cancel. You simply purchase credits as you need them.

Account Termination: You may terminate your account at any time by contacting our support team. Upon termination:

  • Your right to use the Service will cease immediately.
  • Any unused credits remaining in your account will be forfeited and are non-refundable.

Credit Validity

Please be aware of the expiration policies for accounts credits:

  • Free Signup Credits: Valid for 30 days from the date of registration.
  • Purchased Credits: Valid for 6 months from the date of purchase.

Requesting a Refund

If you believe you are eligible for a refund based on the criteria above, please contact our support team with your transaction details and the reason for your request.

Contact Support

support@quickindex.appVisit Contact Page
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